![]() ![]() ![]() If charging worked at that point, I would probably decide that completing this clean install would be faster than continuing to troubleshoot my previous installation. If that works, my next step would probably be to capture an image backup of my hard drive (use a tool like Macrium Reflect Free) and then perform a clean Windows 10 install and see whether charging works when running a fresh copy of "full" Windows 10. That would tell you whether your system can charge phones while a plain Windows 10 kernel is running. If that doesn't help, one test that might be interesting would be creating Windows 10 installation media (get the Media Creation Tool from Microsoft), booting your system into that environment, and then seeing whether phone charging works there. ![]() I reflashed the exact same version and the problem went away. I ran a BIOS update on an XPS 13 9350, and it said it completed successfully, but afterward when I put it to sleep it would completely cut power, causing me to lose my work. If you haven't already, try reflashing your BIOS even if you would be reinstalling the same version. The fact that they charge while you're in the BIOS Setup suggests that this is NOT a hardware problem, but the fact that you're running Windows 10 means there aren't any special USB drivers to install (charging should work on a fresh Windows 10 install before any drivers), so software seems unlikely as well, especially since you're already updated any driver that could possibly be related and updated your BIOS firmware. Well I can't speak for the Samsung phone, but the iPhones should be charging even on a USB 2.0 port that only supplies the minimum 500 mA, and the minimum on USB 3.0 ports is 900 mA. Phones: iPhone 7, iPhone 6s, Samsung galaxy (i don't know exact model).ĭifferent cables for all phones (original and 3rd party). ![]()
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